Table of Contents

  1. Introduction and Overview
  2. Information We Collect
    a. Information You Provide
    b. Cookies
    c. Information from Others
    d. Use of Information
    e. Sharing of Information
    f. Children
  3. Other Parties
    a. Other Party Websites and Services
  4. Your Rights and Choices
    a. Review and Update of Account Information
    b. Communications
  5. Data Security
  6. International Transfer
  7. Changes to the Privacy Policy
  8. Contact Us
  9. Additional Disclosures for Residents of the EU
    a. Data Controller
    b. Lawful Basis
    c. Data Transfers
    d. Data Subject Rights

PRIVACY POLICY

LAST UPDATED: 28.01.2025

E’LHAA IS COMMITTED TO PROTECTING YOUR PRIVACY AND ENSURING THE SECURITY OF YOUR PERSONAL DATA. THIS POLICY EXPLAINS HOW WE COLLECT, USE, AND PROTECT YOUR INFORMATION WHEN YOU VISIT OUR WEBSITE OR PURCHASE PRODUCTS FROM US.

E’LHAA IS A TRADEMARKED COMPANY.

 

1. INFORMATION WE COLLECT

We may collect the following personal data when you interact with our website or services:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment details.
  • Transaction Data: Details about your purchases and communications with us.
  • Technical Data: IP address, browser type, and information about how you use our site (e.g., pages visited).
  • Marketing Preferences: Your preferences for receiving communications from us.

 

2. HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

  • To process and fulfil your orders.
  • To communicate with you about your orders or customer service inquiries.
  • To personalise your experience on our website.
  • To send you promotional emails (with your consent).
  • To comply with legal obligations (e.g., fraud prevention).

 

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. However, we may share your data with trusted third parties, including:

  • Service Providers: To process payments, manage deliveries, and host our website.
  • Legal Authorities: If required by law or to protect our rights.

All third parties are required to handle your data securely and only for the purposes specified by us.

 

4. YOUR RIGHTS UNDER GDPR

As a user, you have the following rights:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to update or correct your personal data.
  • Deletion: Request the deletion of your personal data where it is no longer necessary.
  • Data Portability: Obtain and reuse your data across other services.
  • Withdraw Consent: Opt out of marketing communications at any time.

To exercise these rights, please email us at info@elhaa.co.uk.

 

5. DATA RETENTION

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

 

6. SECURITY

We take appropriate measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Payment information is encrypted during transmission using secure socket layer (SSL) technology.

 

7. COOKIES

Our website uses cookies to enhance your experience and analyse site usage. By using our website, you agree to the use of cookies as outlined in our [Cookie Policy]. You can manage your cookie preferences in your browser settings.

 

8. THIRD-PARTY LINKS

Our site may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

 

9. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised.

 

10. CONTACT US

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
E’LHAA
Email: info@elhaa.co.uk